Terms and Conditions

Note: These Terms and Conditions are a template and must be reviewed and adapted to your actual terms before the public launch. Placeholders are marked with square brackets.

General Terms and Conditions (GTC)

§ 1 Scope

These GTC apply to all orders via our online shop herobites.de.

§ 2 Contracting Party

The sales contract is concluded with Hero Bites UG (limited liability), Konsul-Smidt-Str. 90, 28217 Bremen.

§ 3 Conclusion of Contract

The presentation of the products does not constitute a binding offer. By completing the ordering process, you submit a binding offer. The contract is concluded upon our acceptance (order confirmation or shipping confirmation).

§ 4 Prices and Shipping Costs

All prices include statutory VAT. Additional shipping costs may apply: [add shipping costs].

§ 5 Payment

The following payment methods are available: [add, e.g., Shopify Payments, PayPal, Klarna].

§ 6 Delivery

Delivery is made to the delivery address provided by you. Delivery time: [add].

§ 7 Retention of Title

The goods remain our property until full payment has been received.

§ 8 Right of Withdrawal

Consumers are entitled to a statutory right of withdrawal. Details can be found in our cancellation policy.

§ 9 Liability for Defects

The statutory liability for defects applies.

§ 10 Dispute Resolution

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

§ 11 Final Provisions

The law of the Federal Republic of Germany applies.